Meet Our Super Star Admin & Client Experience Team
Bec Rawlinson
Why did you become a Client Experience Officer?
I became a Client Experience Officer because I love working with people! I value my interactions with our clients and love providing support to our amazing practitioners!
What do you love most about being part of the CEO team at Boost Health?
Being part of the CEO team means I am fortunate enough to interact with a diverse range of people, for which I am grateful!
What do you do to keep fit?
I love bushwalking and being thrashed at basketball with my kids!
Greatest sporting achievement?
Walking/Camping/hiking expedition at Wilsons Promontory with loads of kids!
If you could jump on a plane and visit one city, which would it be?
Bangkok!
Favourite thing to do outside of work?
Family holidays, cooking, bushwalking and reading!
Where did you grow up?
Greensborough!
What is your food weakness?
Kale! Can’t get enough of those rich green, sharp, fibrous leaves. Most people would say chocolate, but not me. I’m much more sophisticated and on trend. Kale all the way.
Maddy Bishop
Why did you become a Client Experience Officer?
I am passionate about helping people! I love celebrating clients achievements with the help of our practitioners. I value interactions with others and love supporting all those around me.
What do you love most about being part of the CEO team at Boost Health?
Our team at Boost! I am so grateful to be able to work alongside such motivated and dedicated people, who value helping others. I love how everyone is always willing to help each other out and support one another!
What do you do to keep fit?
I love playing Netball as well as am blessed to have easy access to Warrandyte where I love a good walk or run with my puppy. I also enjoy swimming and yoga!
Greatest sporting achievement?
Being selected to represent my school in the state netball team, was pretty exciting for me!
If you could jump on a plane and visit one city, which would it be?
I’d love to go to Greece and explore the Greek Islands
Favourite thing to do outside of work?
Brunch out with friends and family, spending quality time. As well as spontaneous day trips, especially to the beach!
Where did you grow up?
I left Melbourne when I was 6 and lived in New South Wales, right in Byron Bay for a while! After a few years we moved back to Melbourne and have been here since!
What is your food weakness?
Hot chips!
Sangeetha Wilson-Rajaratnam
Why did you become a Client Experience Officer?
I love helping and interacting with people so working in an environment where I can assist patients and practitioners achieve their goals was definitely the right fit! I also wanted to gain experience in the allied health field, as a psychology student, hoping to be in the field down the track!
What do you love most about being part of the CEO team at Boost Health?
The team, honestly it’s the best part of being part of Boost. Everyone is so welcoming and ready to help you grow and learn!
What do you do to keep fit?
I love walking, especially with my 2 dogs! I also enjoy hiking, and am a frequent visitor of the 1000 steps at Mount Dandenong.
Greatest sporting achievement?
Making it to the GSV (Girls Sport Victoria) State Final with my school hockey team two years in a row, – unfortunately we lost both times!
If you could jump on a plane and visit one city, which would it be?
Honolulu (and its surrounding islands) are definitely on my bucket list with the picturesque landscapes and chill/island lifestyle
Favourite thing to do outside of work?
I absolutely love the beach, on hot days there’s nothing quite as relaxing – but you’ll also catch me there during winter, I just can’t get enough! I’m also a huge fan of some good old quality time with my friends and family!
Where did you grow up?
I was born in the US, but have been in Melbourne for as long as I can remember
What is your food weakness?
McDonald’s chicken nuggets!
Audrey Ditchfield
Why did you become a Client Experience Officer?
I’m studying to become a registered nurse and thought it would be awesome to
work in an allied health environment! I love people and gaining experience in patient
care is super important to me.
What do you love most about being part of the CEO team at Boost Health?
I love the way our client experience team and practitioners work so closely.
Everyone gets along so well, it feels like a big group of friends!
What do you do to keep fit?
I really enjoy doing overnight hikes with friends and family. It feels great carrying
everything you need on your back while exploring amazing remote places.
Greatest sporting achievement?
Finishing the overland trail in Tassie! Or running 20km for the upstream challenge.
If you could jump on a plane and visit one city, which would it be?
Anywhere in Europe!
Favourite thing to do outside of work?
I love art- painting and drawing. Otherwise, I enjoy cooking, getting outside for a
walk, or spending time with my friends and family.
Where did you grow up?
I grew up in Warrandyte, and still live there now. It’s still my favourite place
What is your food weakness?
I’m always craving Vietnamese food!
Alice Whitbourn
What do you love most about being part of the admin team at Boost Health?
The team here at Boost are so supportive, welcoming and genuinely incredible. Everyone always has a beaming smile on their face, always offering to help each other out which maintains a positive energy within the clinic.
What sort of patients do you most enjoy helping?
I believe that every patient is worth helping! However, I particularly appreciate our very social patients, because as a chatty person, I love a good chat!
Interesting things you have done in your career?
Prior to becoming a part of the admin team at Boost Health, I was a waitress at a cafe and I am still also a Swim teacher, which is really fun, being able to work with many different people of all ages and abilities.
What do you do to keep fit?
I love to keep fit by running, going to the gym and walking. Being outdoors is something I have always loved!
Greatest sporting achievement?
Finishing my first full Marathon at Melbourne Marathon 2025 has to definitely be my greatest sporting achievement. It was definitely tough, but I enjoyed the training and the challenge so much. I loved every moment of the run and the atmosphere at the event was such a memorable one.
If you could jump on a plane and visit one city, which would it be?
I have always wanted to visit Italy for pasta and pizza, so probably Rome!
Favourite thing to do outside of work?
I love to catch up with friends for dinners, walks and coffee. I also love going on fun hikes or day trips to the beach.
Where did you grow up?
I grew up in the leafy green suburb of Blackburn, which has some lovely parks and nearby trails.
What is your food weakness?
Chocolate! I also love peanut butter and will eat it with anything!
Roxanne Dequit
Why did you become a Client Experience Officer?
I’ve always been a soft hearted person. I love helping people out and making the environment a safe space for them. So, being part of a team who does the same thing is a big win for me.
What do you love most about being part of the CEO team at Boost Health?
The whole team itself! Everyone is amazing in their own way and they never hesitate to help out. I am truly grateful to be part of this team whose main goal is to keep people healthy and active. I love how everyone is approachable and friendly, I feel at home with them.
What do you do to keep fit?
I walk everyday, sometimes with my dogs and sometimes just by myself. I also keep track of what I eat to maintain good health. Being healthy is the number one priority!
Greatest sporting achievement?
Completing 10k steps everyday!
If you could jump on a plane and visit one city, which would it be?
Anywhere in Switzerland, I love how peaceful this place looks!
Favourite thing to do outside of work?
I love to read and spend time with my beautiful furbabies. I am passionate about art, I sketch and practice painting. I also love to do Karaoke with friends and family!
Where did you grow up?
I grew up in Ozamiz, Philippines and moved to Naga City, Camarines Sur, Philippines.
What is your food weakness?
I am such a foodie person but I cannot say no to seafood, chicken tenders and Buldak!
Bella Scagnetti
What do you love most about being part of the Boost Health Collective team?
I love the team at Boost! I love being able to work closely with the Practitioners and other Client Experience Officers and being able to bounce off each other.
What is the best thing about your role at Boost?
The best thing about my role at Boost is being able to help people and create a wonderful experience for patients as soon as they walk through the door.
What do you do to keep fit?
I like to play netball with my friends on the weekends. I also enjoy going for long walks at various scenic locations.
Greatest sporting achievement?
Being able to go far with my netball team at different competitions and regular season, and even winning a few grand finals.
If you could jump on a plane and visit one city, which would it be?
Venice or anywhere in Europe!
Favourite thing to do outside of work?
Outside of work I like to spend time with my friends whether that is going for walks, going out for dinner, or just hanging out.
What is your food weakness?
Definitely sushi!
Colleen Horsnell
Why did you choose to work in Private Practice?
Working in private practice as the business development manager offers the chance to combine my passion for healthcare with skills in business strategy, marketing, and relationship building. The role allows for meaningful impact on the growth and success of the practice, all while contributing to the broader goal of improving patient care and local community health. I feel working in private practice aligns with my values around autonomy, personal impact, and a closer connection to the business’s core values and wonderful team!
What do you love most about being part of the team at Boost Health?
I love the beautiful warm team at Boost, I have felt so supported since the moment I walked through the door for my first shift!
The whole team at Boost shares the same common vision and goal which then creates an amazing sense of purpose and motivation. The alignment within the team makes my work days feel more meaningful and impactful!
What do you do to keep fit?
For physical fitness I use the Sweat app 3 times a week and love to hike and walk with our two American Staffies! Mental fitness I like to meditate morning and night for mental clarity and clear focus.
Greatest sporting achievement?
When I was a PT I used to compete in Tough Mudder and Spartan regularly. I loved the feeling of team work and comradery to get through the mega tough courses!
If you could jump on a plane and visit one city, which would it be?
I would love to visit Northern Ireland where my parents grew up and visit all of my extended family that I have never met!
Favourite thing to do outside of work?
Spending time with my husband and 2 kids. We like going on day trips to interesting places, particularly in the city. Next up for us is a cat cafe!
Where did you grow up?
I grew up on the Mornington Peninsula and still live there today! I loved the beach growing up and now its really nice to see my kids share the same love, particularly my daughter!
What is your food weakness?
I love all things potato! Probably growing up in an Irish family, it really was and is still a staple for us! A big bowl of mash potato suits me fine!
Brigid Linden
What do you love most about being part of the admin team at Boost Health?
Sharing a common vision with my husband, Mike, of building a clinic that we are proud of and working with wonderful people on our team. I also love seeing our lovely athletes and patients leaving the clinic so appreciative of the great work that our practitioners do.
What do you do to keep fit?
I’m very lucky to have the Yarra river at the end of my street which is my favourite place for an early morning walk or run. I’ve always loved swimming too (in the pool, not the river!!). I also love a yoga class at the beautiful Light Space Yoga studio :o)
Greatest sporting achievement?
Finishing my first Olympic Distance triathlon in 2007 was a real high for me. And I met my husband at the Nunawading Triathlon Club training camp – is that a sporting achievement?!
If you could jump on a plane and visit one city, which would it be?
Not exactly a city, but I’d have to say Tanzania is my favourite place in the world. Would love to redo my honeymoon at Serengeti National Park.
Favourite thing to do outside of work?
Spending time with my three beautiful girls – going on adventures in Warrandyte or on the Mornington Peninsula, especially our “secret” beach at Pt Nepean National Park.
Where did you grow up?
I was born in Johannesburg, South Africa, and immigrated to Australia when I was six. Have lived in Melbourne ever since and feel VERY lucky to now live in such a wonderful city.
What is your food weakness?
Chocolate, prosciutto and blue cheese (not all at the same time!!).
