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OPEN 6 DAYS A WEEK. BOOK ONLINE or Call: 03 9894 2463

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FAQ – Online Appointments

Do I Need A Referral?

- you will not require a referral for an online consult and are able to see any type of practitioner you need.

How Long Is Each Consult?

- An Initial Consult will take up to 45 minutes as your practitioner will need to take some time to discuss with you your injury history, what help you are looking for as well as do an assessment of your movement and pain. Each following consult should be 30 minutes, depending on what your practitioner feels would benefit you best.

Can I Claim Private Health?

- We use HICAPS and Medipass to process online appointment payments. After your consult we will text you an easy to follow link which will walk you through the payment process including on-the-spot claims for private health.

How Can I Access My Appointment?

- After you have booked an appointment for an online consult you will receive an email, as usual, confirming your appointment. Ten minutes prior to your booking you will receive another email with the link to your appointment. Simply click on the link to join your practitioner to begin your consult.

Do I Need To Bring Anything?

- Your video appointment will be based mainly on movement and how best we can help you to help yourself. Wearing active wear or comfortable clothing will be best as well as some sports shoes.

- If you have an exercise ball, foam roller or exercise bands please ensure you have them nearby as your practitioner may require them during the consult.

Open 7 Days A Week (5)

If you would like our help to keep active and happy, give us a call on 03 9894 2463 or book online to Book an appointment.

Claimable Badge

Rebates claimable on the spot from Private Health insurance and Medicare, where applicable

Availability Badge

After hours appointments available Monday - Friday

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