Practice & Operations Manager Career Opportunities


Do you think you could work with a passionate bunch of legends who love to have a laugh? If so, we’d love to hear from you!
Prior leadership or allied health experience is not necessarily required as this is a very well supported role with significant training provided.

The Role:

Our Practice & Operations Manager plays a huge role in the successful running of our clinic and is valued accordingly. Oue leadership team works closely together in striving towards achieving our collective vision.

Client experience and support of the team is a significant focus for this role and the goal is to make sure we’re delivering amazing experiences every time.
This position is full time working across our Nunawading and North Ringwood clinics with a combination of time on the reception desk and time in the office to delve into deeper work.

Things you will be responsible for:

  • Patient Nurturing to ensure that our patients have an incredible experience each time they visit the clinic
  • Support of the Boosters in coaching our client experience team to thrive in their roles and supporting our team of practitioners so that they can create amazing outcomes for their patients.
  • Business development and strategy as a valued member of our leadership team
  • Being an Ideal Team Player

The reason we exist is that we love empowering people to stay active and happy. This includes our elite athletes right through to weekend warriors, children and seniors.

Practice & Operations Manager

As a “Booster” you will be presented with the coaching and encouragement you need to advance your career.

Opportunities That We provide:

  • A structured one-on-one coaching program
  • Regular in-house and external professional development
  • A salary position plus bonuses and a structured career and salary progression pathway
  • A $2,000 contribution towards external professional development each year plus generous PD leave allocations including being part of the Clinic Mastery Practice Leaders Program
  • The chance to learn about (and be involved in!) how the business runs
  • Annual leave and personal leave
  • Plenty of fun social events with a great bunch of colleagues including a fully funded two night team retreat each year

Who You Are:

No experience is necessary as full training will be provided. You will be empowered with everything you need to flourish in the role and to create amazing experiences for our team and patients. You won’t be boxed in either! If there is something that you’re passionate about, we’ll welcome any contribution that you can make.

  • You love people and you are a great communicator with a ripper sense of humour!
  • You are a quick learner and you are excited to learn new systems.
  • You have excellent computer skills.You enjoy assisting with the planning of team events.
  • You have high integrity – you are honest and trustworthy.
  • You are flexible and organised and can prioritise your time well.
  • You show initiative and you are a self-starter, always looking for what needs to be done and finding better ways to do things.

How To Apply

If you think you have what it takes and would like to join our passionate team, then send your resume along with a cover letter to our Director, Brigid Linden, at One small catch… you must include the word ‘Unicorn‘ somewhere in your application!

Applications close soon, however we will be contacting applicants before this date so get your application in quickly. Start date is flexible.

What our clients are saying about us

Bree BrittBree Britt
05:41 22 May 24
Mehar was fabulous! Not only was she warm, welcoming and funny, but professional and thorough.From the moment I walked in I felt well supported. She was able to identify what was going on, factoring in older ailments, and provide me with a treatment plan and options.Her focus was on sustainable changes and support moving forward, and I had a written plan and clear explanations and clarifications on everything. I never felt like she was encouraging me to need to come back unnecessarily.It took a few visits, and each time was met with the same warmth and professionalism. I got consistent progress and feel so much better now, even though it's a few months on from when I last saw her.It's very clear she is wonderful at what she does, thinks about the whole person and I would definitely recommend her to others considering needing podiatry support.
Rose StewartRose Stewart
02:32 14 May 24
The whole client therapist experience has been amazing. My Myotherapist provided me with a detailed plan to ensure my progress to meet my goals as well as addressing my issues of pain.Each follow up session is reviewed, discussed and any changes added/deleted or modified.The timely reminders and follow up from the clinic and experience with the Client Experience Officers have been always polite and friendly.
Patrick MonahanPatrick Monahan
00:37 13 May 24
Mehar Sandhu has been an absolute delight. She is very professional in her treatment and most personable and friendly to deal with.
Yolanda OppyYolanda Oppy
03:13 10 May 24
Ezyk ArtistEzyk Artist
00:07 19 Apr 24
I've been coming here exclusively since my first consultation. I've had constant shoulder and arm pain from my line of work; the exercises my physio, Carina provided are easy to remember, not time consuming and super effective!Bonus: the space feels super clean and calming - highly recommend coming here
Natasha KhongNatasha Khong
23:58 22 Mar 24
I had a great experience here. The gym was well equipped and the atmosphere of the clinic was amazing. I had Carina, who was very knowledgeable about my injury and helped construct a great solution plan! Her manner was beautiful and she had great energy. Definitely recommend!
Annabel ChandlerAnnabel Chandler
20:28 14 Mar 24
I’ve been seeing Talia for a few weeks now for treatment on my shoulder bursitis. From day 1 she was great! She explained everything about my condition to me and what she wanted to do which helped me visualise my own recovery. Could not recommend her enough.
Ready to Make an Appointment?

We’d love to be a part of your health care team! If you would like our help to keep active & happy, give us a call! Did you know booking online is the most convenient way to lock in the location, practitioner & time you want.